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Help Center

You Asked, We Answered

At Ecotile Flooring Australia - A Rockpecker Alliance, your satisfaction is our #1 priority. Our goal is to provide answers to all your inquiries. Check out some of our frequently asked questions and get in touch if you still can’t find what you need.

Runner

What is Ecotile made of?

It is made from high-quality virgin PVC pellets. All of our tiles are designed and manufactured by ourselves in our Bedfordshire factory. Each tile undergoes a rigorous quality control production process, and has a true thickness of material through the whole of the tile. No honeycomb backs on our tile design, so total reliability for strength and durability across the whole of the tile. With no weak spots.

Our tiles are also fully recyclable!z

Marble Floor

What if the product I ordered is defective, incorrect or damaged?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

Floor Tiles

What is your return policy?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

Hardwood Floor

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